Responding to Conflict: Strategies for Improved Communication

Description

This course is a one-, two-, or three-day elective course. This course shows you how to manage a response to conflict and curb destructive behaviors so that disputes can become more productive, ultimately improving workplace results and relationships. By the end of this course, you will increase your self-awareness around conflict behaviors and be able to effectively respond to the uncomfortable and unavoidable challenges of workplace issues.

Learning Objectives

Utilize communication strategies to resolve conflict with colleagues.
Develop and strengthen relationships and growth opportunities post-conflict.
Explore active listening and empathy.
Develop communication skills and how to give feedback.
Understand communication styles and how they play into conflict management, response, and resolution.

Pre-Requisites

None

Course ID

RC SIC 1-EL / RC SIC 2-EL / RC SIC 3-EL

Length

1, 2 or 3 Days

CLPs

8, 16, or 24

Let us know what you're interested in

Name *

First

Last

Agency/Company Name *

Phone Number *

Email *

I am interested in training for: *

Myself
Group of 5 or more

Course(s) of Interest

Comments

Description This one-day elective course will prepare you to manage IT Agile Contracting projects and programs. You will learn about the Agile approach and terminology that a project manager uses…

Procurement Innovation

Description This two-day elective course covers the Federal Acquisition Regulation (FAR) and the strategies outlined within it. This course will strengthen your knowledge of the flexibilities within the FAR and…

Source Selection Debriefing Procedures Workshop

Description In this one-day elective course, you will learn about specific terminology essential for understanding the source selection process. You will learn about formal and informal selection procedures and why…

Agile Project Managment for the Federal Government

Description This course is a two- or three-day option. This elective course will address current Federal acquisition and technology management principles and introduce you to a dynamic, agile mechanism. You…

Go Back