skip to Main Content

Have a question or need some support?

We just might have the answer you’re looking for! If not, get in touch using the form below.

Have a question or need some support?

We just might have the answer you’re looking for! If not, get in touch using the form below.

Pre-Course

  • For virtual courses: If you have questions about the virtual delivery of your course, attendance, or being able to download student material, please email virtual@bmra.com
  • For in-person courses: If you have questions about the location of your training, please contact your training manager. If you have questions about the course materials, attendance, or instructor, please email courseadmin@bmra.com. 

You should expect a Welcome email from virtual@bmra.com that includes information about your upcoming course and the link to access the virtual classroom. If you have not received an email up to 2 days before your course, please contact rosters@bmra.com 

It’s up to you! Unless the welcome email explicitly states that there is a pre-course assignment for your course, you can prepare as little or as much as you need prior to class. 

Information about your instructor is included in the welcome emails sent prior to class. BMRA has a large cadre of highly-rated and experienced instructors and Subject Matter Experts. We do our best to pair Instructors with past experience working at your agency to teach your class! 

BMRA is 508 compliant and follows all rules and regulations set by the ADA. If you require special accommodations, please notify your training manager prior to class so that appropriate measures can be taken. 

Sometimes our welcome emails get stuck in your junk or spam folders – we apologize for that! Please check those folders first and if you still can’t find anything from us, email us at rosters@bmra.com and we will send the information to you as soon as possible! 

If you have an attendance concern for virtual courses, please notify your training manager as well as virtual@bmra.com. For in-person courses, please notify your training manager and your instructor. Most of our courses follow the rule that you must not miss more than 5% of class time. 

8:30 AM to 4:30 PM Eastern Time. This is subject to change based on specific agencies and their time zones. 

  • For virtual courses, you are provided with a link to the electronic student materials. These are available for download.
  • For in-person courses, you are provided with a link to the electronic student materials as well as the hard-copy prints in class.
  • For virtual courses: If you have questions about the virtual delivery of your course, attendance, or being able to download student material, please email virtual@bmra.com
  • For in-person courses: If you have questions about the location of your training, please contact your training manager. If you have questions about the course materials, attendance, or instructor, please email courseadmin@bmra.com. 

You should expect a Welcome email from virtual@bmra.com that includes information about your upcoming course and the link to access the virtual classroom. If you have not received an email up to 2 days before your course, please contact rosters@bmra.com 

It’s up to you! Unless the welcome email explicitly states that there is a pre-course assignment for your course, you can prepare as little or as much as you need prior to class. 

Information about your instructor is included in the welcome emails sent prior to class. BMRA has a large cadre of highly-rated and experienced instructors and Subject Matter Experts. We do our best to pair Instructors with past experience working at your agency to teach your class! 

BMRA is 508 compliant and follows all rules and regulations set by the ADA. If you require special accommodations, please notify your training manager prior to class so that appropriate measures can be taken. 

Sometimes our welcome emails get stuck in your junk or spam folders – we apologize for that! Please check those folders first and if you still can’t find anything from us, email us at rosters@bmra.com and we will send the information to you as soon as possible! 

If you have an attendance concern for virtual courses, please notify your training manager as well as virtual@bmra.com. For in-person courses, please notify your training manager and your instructor. Most of our courses follow the rule that you must not miss more than 5% of class time. 

8:30 AM to 4:30 PM Eastern Time. This is subject to change based on specific agencies and their time zones. 

  • For virtual courses, you are provided with a link to the electronic student materials. These are available for download.  
  • For in-person courses, you are provided with a link to the electronic student materials as well as the hard-copy prints in class. 

Post-Course

Certifications are sent out via email 5 business days after the end of the course. If you have further questions, please contact virtual@bmra.comPlease note that some agencies will be responsible for distributing your certificate. 

If you would like to know the results of your exam, please email virtual@bmra.com. Exams are graded both manually and electronically, so our team will get back with you as soon as possible. 

For virtual courses, you can email virtual@bmra.com for any questions, and for in-person courses, you can email info@bmra.com 

Depending on what track you’re on, the answer varies! Check out our career roadmaps here.

If you’d like to keep up with what we’re doing, hear about new courses, or receive some valuable content every now and then, please click here to join our mailing list! (Insert form pop-up)  

In the event that you do not meet attendance requirements or pass the course exam, we will relay the information to your Agency Point of Contact to clarify further procedures. Usually, students end up retaking the exam if failed.

Certifications are sent out via email 5 business days after the end of the course. If you have further questions, please contact virtual@bmra.comPlease note that some agencies will be responsible for distributing your certificate. 

If you would like to know the results of your exam, please email virtual@bmra.com. Exams are graded both manually and electronically, so our team will get back with you as soon as possible. 

For virtual courses, you can email virtual@bmra.com for any questions, and for in-person courses, you can email info@bmra.com 

Depending on what track you’re on, the answer varies! Check out our career roadmaps here.

If you’d like to keep up with what we’re doing, hear about new courses, or receive some valuable content every now and then, please click here to join our mailing list! (Insert form pop-up)  

In the event that you do not meet attendance requirements or pass the course exam, we will relay the information to your Agency Point of Contact to clarify further procedures. Usually, students end up retaking the exam if failed.

Virtual Training and Adobe Connect

More often than not, we use Adobe Connect to produce virtual courses. We use Adobe Connect because it has a FedRAMP Moderate certification, ensuring a secure space to facilitate government work. 

If you are currently enrolled in a BMRA class, you should receive a welcome email that contains the link to your virtual classroom. Using that link, you can log in as a Guest simply by typing in your first and last name and clicking “Enter Room”. 

Adobe Connect performs poorly within a VPN, so we ask that all students disconnect from their VPN. VPN severely restricts bandwidth and can cause connection issues. 

To mute or unmute your microphone, click on the microphone icon until it is unmuted (green) or muted (red). 

You should see the student materials for a course in a pod underneath the slides. It is titled “Student Materials”. Click the item listed in the pod and it will automatically pull up a SharePoint page in your web browser. In this page is folders with all the materials you will need for the course.  

Breakout groups are when students are divided into groups and sent to their own private Adobe Connect rooms. You do not have to leave the classroom, a producer or the instructor will automatically place you into breakout groups. Within the breakout rooms, you can manipulate items in the room and freely speak to your teammates. To message your teammates, simply send a message in the pod labeled “Breakout # Chat”. To write notes in your room, directly type into the “Breakout # Notes” pod. 

  1. Before joining the virtual class, ensure that you have a working laptop or desktop. You can run a diagnostic test here: https://dhsocpo.adobeconnect.com/common/help/en/support/meeting_test.htm 
  2. If using a government-issued laptop, be sure to disconnect from the VPN.
  3. Download the Adobe Connect Application over using a web browser. To download:  https://helpx.adobe.com/adobe-connect/connect-downloads-updates.html 
  4. To avoid any restarts during class, reboot your computer at least 1 hour before the start time. 

Adobe Connect is the industry standard for virtual trainings. Adobe Connect most closely resembles an in-person learning experience by offering whiteboards, breakout groups, files to download, presentation, and video capabilities. Additionally, it offers FedRAMP Moderate certification, ensuring a secure space to facilitate government work. 

We recommend that all students download the Adobe Connect Application to ensure that you have a more successful virtual experience. It can be downloaded here:

https://helpx.adobe.com/adobe-connect/connect-downloads-updates.html 

At the top of the screen, you will see the course name and two icons that resemble a speaker and a microphone. 

  • If the icons are gray, that means they are off. 
  • If the icons are green, that means they are on. 
  • If the microphone icon is red, then you are muted. 

To test speakers and microphone: Select course name and then select speaker and microphone set up. Follow the instructions to test audio. 

 

To connect your speaker: To choose the speaker you would like to use, click speaker icon and then select speaker.

To connect your microphone: To choose the microphone you would like to use, click microphone icon and then select microphone.

Volume: To adjust the volume in the course, click speaker/microphone icon and then adjust volume.

If the course requires web cameras, please ensure that you have a working laptop or plug in camera. Select the webcam icon and then click Start My Webcam. A preview pod will appear and if you are happy with what is being shown, select “Start Sharing” to allow others to be able to see your image. 

Status will appear next to your name in the Attendees pod. To change your status, select the drop-down arrow beside the hand icon and then pick any status you see fit. To clear status, click the drop-down arrow again and select “Clear Status”. 

You may be getting kicked out of Adobe Connect because of a variety of reasons. The most common is because of working through your VPN. We highly encourage students to come out of VPNs in order to have better success in virtual courses. Another reason may be that there is poor internet connection. You can test your internet connection here.

More often than not, we use Adobe Connect to produce virtual courses. We use Adobe Connect because it has a FedRAMP Moderate certification, ensuring a secure space to facilitate government work. 

If you are currently enrolled in a BMRA class, you should receive a welcome email that contains the link to your virtual classroom. Using that link, you can log in as a Guest simply by typing in your first and last name and clicking “Enter Room”. 

Adobe Connect performs poorly within a VPN, so we ask that all students disconnect from their VPN. VPN severely restricts bandwidth and can cause connection issues. 

To mute or unmute your microphone, click on the microphone icon until it is unmuted (green) or muted (red). 

You should see the student materials for a course in a pod underneath the slides. It is titled “Student Materials”. Click the item listed in the pod and it will automatically pull up a SharePoint page in your web browser. In this page is folders with all the materials you will need for the course.  

Breakout groups are when students are divided into groups and sent to their own private Adobe Connect rooms. You do not have to leave the classroom, a producer or the instructor will automatically place you into breakout groups. Within the breakout rooms, you can manipulate items in the room and freely speak to your teammates. To message your teammates, simply send a message in the pod labeled “Breakout # Chat”. To write notes in your room, directly type into the “Breakout # Notes” pod. 

  1. Before joining the virtual class, ensure that you have a working laptop or desktop. You can run a diagnostic test here: https://dhsocpo.adobeconnect.com/common/help/en/support/meeting_test.htm 
  2. If using a government-issued laptop, be sure to disconnect from the VPN.
  3. Download the Adobe Connect Application over using a web browser. To download:  https://helpx.adobe.com/adobe-connect/connect-downloads-updates.html 
  4. To avoid any restarts during class, reboot your computer at least 1 hour before the start time. 

Adobe Connect is the industry standard for virtual trainings. Adobe Connect most closely resembles an in-person learning experience by offering whiteboards, breakout groups, files to download, presentation, and video capabilities. Additionally, it offers FedRAMP Moderate certification, ensuring a secure space to facilitate government work. 

We recommend that all students download the Adobe Connect Application to ensure that you have a more successful virtual experience. It can be downloaded here:

https://helpx.adobe.com/adobe-connect/connect-downloads-updates.html 

At the top of the screen, you will see the course name and two icons that resemble a speaker and a microphone. 

  • If the icons are gray, that means they are off. 
  • If the icons are green, that means they are on. 
  • If the microphone icon is red, then you are muted. 

To test speakers and microphone: Select course name and then select speaker and microphone set up. Follow the instructions to test audio. 

 

To connect your speaker: To choose the speaker you would like to use, click speaker icon and then select speaker.

To connect your microphone: To choose the microphone you would like to use, click microphone icon and then select microphone.

Volume: To adjust the volume in the course, click speaker/microphone icon and then adjust volume.

If the course requires web cameras, please ensure that you have a working laptop or plug in camera. Select the webcam icon and then click Start My Webcam. A preview pod will appear and if you are happy with what is being shown, select “Start Sharing” to allow others to be able to see your image. 

Status will appear next to your name in the Attendees pod. To change your status, select the drop-down arrow beside the hand icon and then pick any status you see fit. To clear status, click the drop-down arrow again and select “Clear Status”. 

You may be getting kicked out of Adobe Connect because of a variety of reasons. The most common is because of working through your VPN. We highly encourage students to come out of VPNs in order to have better success in virtual courses. Another reason may be that there is poor internet connection. You can test your internet connection here.

Course Materials

If you find an error or have a comment about student material, please email publications@bmra.com 

Our Publications department reviews feedback after every course offering and implements changes as necessary to ensure a customer-oriented course experience.  

BMRA has an expanded network of Subject Matter Experts (SMEs) who review existing and create new courseware regularly.  

You will access your course materials via SharePoint. Once you have received the link to SharePoint from BMRA or your Agency, you will be able to view and download your course materials. The course materials will also be available in your Adobe Classroom. 

Every course is unique, which means you may receive different types of course materials for different courses. However, most courses typically include a Student Text, a Slide Guide, Exercises, and possibly handouts and/or reference documents. 

If you find an error or have a comment about student material, please email publications@bmra.com 

Our Publications department reviews feedback after every course offering and implements changes as necessary to ensure a customer-oriented course experience.  

BMRA has an expanded network of Subject Matter Experts (SMEs) who review existing and create new courseware regularly.  

You will access your course materials via SharePoint. Once you have received the link to SharePoint from BMRA or your Agency, you will be able to view and download your course materials. The course materials will also be available in your Adobe Classroom. 

Every course is unique, which means you may receive different types of course materials for different courses. However, most courses typically include a Student Text, a Slide Guide, Exercises, and possibly handouts and/or reference documents. 

Instructor

If you are interested in becoming one of BMRA’s instructors, please email courseadmin@bmra.com with your resume attached and you will be contacted for further steps. 

We hire a variety of instructors across multiple disciplines, such as leadership, finance, contracting, leasing, etc. While many instructors come with varying experience, we prioritize a strong foundation of government experience. No specific qualifications are necessary, but government experience and varying certifications are always beneficial.

If you are interested in becoming one of BMRA’s instructors, please email courseadmin@bmra.com with your resume attached and you will be contacted for further steps. 

We hire a variety of instructors across multiple disciplines, such as leadership, finance, contracting, leasing, etc. While many instructors come with varying experience, we prioritize a strong foundation of government experience. No specific qualifications are necessary, but government experience and varying certifications are always beneficial.

Credentials

A BMRA credential is a tangible means of demonstrating your competencies to prepare for career advancement. Gaining credentials is a great way to identify your skill sets and indicate to others on your team or in your organization that you are an asset.

Yes. Continuous Learning Points (CLPs) are earned upon completion of each course. CLPs vary per course. See each individual credential page for the maximum possible CLPs.

A BMRA credential will expire 3 years after the completion date of all required courses.

Earning a certificate acknowledges that you completed a single BMRA course. Earning a credential signifies that you have completed all required courses associated with one credential.

Credentials can be earned by completing all associated courses listed on each credential page.

While several of BMRA’s credential programs closely align with DAU’s credential programs, DAU is not counting commercial equivalency at this moment. However, some of our courses, like ACQ 265, can count toward a BMRA and a DAU credential.

“A commercial credential would not be equivalent to a DAU credential in its entirety, it is very likely that subsets of commercial credentials, such as relevant courses, will be accepted for portions of a DAU credential.” – DAU

For more information, visit DAU’s FAQ page here

A BMRA credential is a tangible means of demonstrating your competencies to prepare for career advancement. Gaining credentials is a great way to identify your skill sets and indicate to others on your team or in your organization that you are an asset.

Yes. Continuous Learning Points (CLPs) are earned upon completion of each course. CLPs vary per course. See each individual credential page for the maximum possible CLPs.

A BMRA credential will expire 3 years after the completion date of all required courses.

Earning a certificate acknowledges that you completed a single BMRA course. Earning a credential signifies that you have completed all required courses associated with one credential.

Credentials can be earned by completing all associated courses listed on each credential page.

While several of BMRA’s credential programs closely align with DAU’s credential programs, DAU is not counting commercial equivalency at this moment. However, some of our courses, like ACQ 265, can count toward a BMRA and a DAU credential.

“A commercial credential would not be equivalent to a DAU credential in its entirety, it is very likely that subsets of commercial credentials, such as relevant courses, will be accepted for portions of a DAU credential.” – DAU

For more information, visit DAU’s FAQ page here

Get In Touch

We do our best to respond within 48 hours, Monday – Friday

STAY IN THE LOOP

Stay in the loop with special offers, educational content, and more.

Please wait...

Thank you for sign up!

© 2021 Business Management Research Associates, Inc. | All Rights Reserved

STAY IN THE LOOP

Stay in the loop with special offers, educational content, and more.

Please wait...

Thank you for sign up!

© 2021 Business Management Research Associates, Inc. | All Rights Reserved

Back To Top