Description
This two-day elective course is designed for business professionals from all disciplines (contracting, IT, program and project management, grants, leasing, legal, etc.). This course will cover the importance of knowledge management, how to enable the attainment and accessibility, and approaches to capture, organize, store and share knowledge. Since knowledge management’s foundation is dependent on people, processes, and technology, we will apply techniques geared toward how people act and react in order to achieve the most constructive results.
Learning Objectives
- Understand the multifaceted aspects of Knowledge Management
- Influence Knowledge Management outcomes through communication
- Strengthen skills in active listening, feedback, and empathy
- Learn how to develop a communication plan
Course ID
KME-EL
Length
2 Days
CLPs
16
Modality
In-Person
Virtual
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