Description
This four-day course will address the latest understanding of Federal IT regulation and guidance. You will learn to incorporate agile principles and best practices into the program business case and use tools to manage backlogs and forecast resource needs. You will learn infrastructure design, data life cycle management, building digital services, and cloud computing, as well as how to assess the readiness of legacy applications for cloud migration. This course will teach you how to incorporate security in accordance with the Federal Information and Security Management Act (FISMA), the new Cloud Smart Initiative, and the National Institute of Standards and Technology (NIST) Framework for Improving Critical Infrastructure Cybersecurity.
Learning Objectives
- Provide services that meet customer experience and contact center services expectations
- Acquire and implement IT products to support customers with special needs
- Optimize the principles, procedures, and tools of data management
- Use established standards and metrics to categorize IT systems by the level of security commensurate with risk
- Monitor IT programs for compliance with Federal laws, regulations, and guidance
- Assess legacy application readiness for cloud migration
- Incorporate service delivery metrics and analytics into plans for operations and sustainment
Course ID
FPM 513
Length
4 Days
CLPs
32
PDUs
32
Modality
In-person
Virtual
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