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Communicating Up, Down, and Across Organizations

Description

This two-day elective course will teach you how to apply techniques geared to how people act and react to communication styles. Utilizing Everything DiSC Workplace® assessments, you will understand your own communication style and how to interact with those you work with effectively. By the end of this course, you will gain practical communication skills to maintain productive working relationships.

Learning Objectives

  • Learn and understand the various DiSC® styles
  • Apply the knowledge of personal DiSC® styles to influence situations and outcomes through effective language
  • Understand the value and use of message, messenger, and mode
  • Recognize message delivery types
  • Apply learned methods to foster conflict resolution, make breakthroughs and motivate others up, down, and across the organization
  • Understand vulnerabilities in high-performing teams
  • Strengthen skills in active listening, providing feedback, and empathy
  • Develop a communication plan
  • Analyze personality types, emotional intelligence, and team culture

Course ID

CUDAO-EL

Length

2 Days

CLPs

16

PDUs

16

Modality

In-person

Virtual

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Stay in the loop with special offers, educational content, and more.

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© 2024 Business Management Research Associates, Inc. | All Rights Reserved

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