Description

This three-day elective course will teach you techniques for creating high-impact, meaningful communication with coworkers, clients, and stakeholders. You will learn how to develop your communication style, identify the communication styles of your audience, and adapt your delivery accordingly. This course will address common communication fallacies, issues in a virtual and global environment, and ways to identify where a miscommunication has occurred.

Learning Objectives

• Use persuasive communication to achieve desired outcomes
• Adapt your communication style to the receiver’s style
• Select the most appropriate delivery medium and structure
• Implement high-impact communication techniques and strategies
• Understand how active listening, empathy, and feedback improve communication

Course ID

HIC-EL

Length

3 Days

CLPs

24

PDUs

24

Modality

In-person

Virtual